Accounts Payable Frequently Asked Questions


Q: How long does it take to receive payment from requisitions, reimbursements, and cash advances once it reaches accounting office?
A: All requests should be received by the Office of Business and Finance at least 7 business days before payment is needed.


Q: What are check pickup dates and times?
A: Payments are processed on Thursdays of each week. Deposits are available on Fridays and physical checks are available for pickup on Tuesdays and Fridays in Gloster Hall, Room 210.


Q: Who should I contact if I have questions about my account? Who is my A/P Specialist?
A: Within the department, staff members have different areas of responsibility. Please use the information on the Accounts Payable page to direct your questions to the appropriate staff member: Sheree Benton (A,B,C,V,W, UTILITIES) Vanessa Strong (M,N,O,S,T,P) Valerie Weems (D - L,Q,R,U,X,Y,Z)


Q: Can you tell me if a requisition has been processed?
A: Before contacting Accounts Payable please ensure that all approved invoices have been remitted, packing slips signed and attached. In addition, please communicate any special needs or issues with payments with accounts payable.


Q: Can you tell me if a vendor is set up in the system?
A: The Procurement and Contracts Management department sets up all vendors. Please click here for a listing of all purchasing staff.


Q: Who is my Budget Analyst?
A: Please click here for a listing of the Office of Financial Planning, Analysis and Budgets Staff.


Q: What is the Per Diem Rate?
A: The current Per Diem Rate is $48 for large cities and $42 for small cities. Please review the Travel Policy for further details and information.


Q: Can you hold a check?
A: All checks should be directly mailed to vendors. Please ensure that all addresses are current.


Q: How do I transfer funds from one account to another?
A: To transfer funds between accounts, individuals will remit Budget Transfer Forms to Accounting Services in the Gloster Hall, Room 213.