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4.5

Student Complaints
The institution has adequate procedures for addressing written student complaints and is responsible for demonstrating that it follows those procedures when resolving student complaints.

Off-site Preliminary Judgment
  Compliant      Non-Compliant      Not Applicable

Narrative

Summary

The College’s initial response to this standard was incomplete and did not provide full disclosure concerning the grievance policy and its implementation.

Student grievances have been handled in the past through the College’s judiciary committee as well as through administrative channels in Student Services and by the College’s Registrar. This policy covered sexual harassment, general harassment, student conduct, discrimination and academic grievances. Incidents were processed and resolved pursuant to this policy. Incident and resolution reports regarding general harassment, sexual harassment, and student conduct are provided. (See Classroom Incident Report and Harassment Complaint Reports. No discrimination grievances have been reported. Policies concerning academic grievances, grade discrepancies and general academic rights of students are delineated in the Faculty Handbook. A Change of Grade Form is provided.

In 2008 a new student grievance policy and procedure was developed. This policy appears in the student handbook and on the Morehouse web site (Tigernet). Since this policy has been recently developed, students have not used it.

Students will be apprised of the new grievance process during New Student Orientation and regular residential life meetings. Students are also informed of the grievance process through the General Education’s Advising Syllabus and the Academic Advisement Handbook for Advisors. A universal grievance policy form has been developed that will be posted in conspicuous locations in the resident halls, academic buildings, the cafeteria, and in the student newspaper, the Maroon Tiger.

 
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