feedback

 

frequently asked questions

 

FEES/CREDITS

 

  1. How much does it cost to attend Morehouse College?   The current Schedule of Fees is available at www.morehouse.edu/admissions/home/tuition.shtml.   The fee schedule includes cost for the semester and academic year, fees at a glance for new as well as returning/continuing students, schedule of payments, and other optional costs for labs, special privileges, housing, and student financial services.

    The Schedule of Fees, a pre-bill, is mailed to all students and parents, usually between February and April preceding the school year.   It is the reference and resource guide to financial life at Morehouse College.  IT IS THE FINANCIAL DOCUMENT TO USE TO DETERMIINE YOUR TOTAL EXPENSES FOR THE SEMESTER AND ACADEMIC YEAR.   Individual bills, once they are complete, are not drastically different from the cost in the Schedule of Fees.   Many students have extra charges or register piecemeal and, therefore, an individual bill may not reflect complete charges for the semester at a certain time.  Additional charges for tuition, fees, and labs may post to the student’s account as classes are added. Examples of other extra charges that will increase the bill are lab fees, late fees, class overload, and ID replacement.

  2. I plan to attend school as a part-time student next semester.   What does it cost to attend part-time?  Persons interested in part-time attendance should go to this web site for part-time fees – http://www.morehouse.edu/administration/finance/studentfinancialservices/pdf/2013/2013-2014-Part-Time-Fees-April-5-2013.pdfBasically, it is a per hour cost for part-time fees.  Students taking at least four hours also pay student fees, technology fees, and for the cost of health insurance if not covered by family insurance.

  3.  In order to graduate this year, I must take 21 hours for the fall semester.   How much will it cost?  Check this web site for the overload fees -- http://www.morehouse.edu/administration/finance/studentfinancialservices/pdf/2013-2014-Class-Overload-Fees.pdf.

  4. I am attending summer school to graduate with my class, how much will it cost to take 4 hours.  Go to http://www.morehouse.edu/academics/summer_academy/summer_school.html
  5. UNDERSTANDING YOUR TIGERNET ACCOUNT
  • All charges, payments, and credits on your student account are cumulative.   The cumulative balance is inclusive of all money owed for the current and previous terms.
  • Payment in any given term, including the term that does not reflect a balance, reduces the overall balance on your student account automatically. 
  • To eliminate a term balance, that is, all charges assigned to a given term, payment must be assigned to the same term.
  • Since balances are cumulative, charges assessed to any term increase the overall balance on the student’s account automatically and accordingly.
  • It is important to distinguish between term balance and amount due or account balance.
  • The term balance is a summary of all debits and credits assigned to a given term; it is not necessarily your overall balance unless you’ve only attended school for one term.
  • The amount due or the account balance is a summary of all debits and credits for all terms; the amount due or account balance is the same as your cumulative balance.
  • The future balance is a synopsis of the cost for charges for pre-selected classes and room and board for a coming term.
  • The amount due or the account balance only reflects the charges and credits to date. 
  • The amount due or the account balance may or may not include all future charges and projected credits at a given time.
  • It is the customer’s responsibility to know his cost, charges, financial resources, account balance and account credits (payment and financial aid).

 

CHARGES/CREDITS

  1. Can you tell me how much (I owe) (my child owes)?

    Determine what is owed on the student’s account in two ways: 
  • Primary Method:  Review the Schedule of Fees for the academic year for the base cost for each semester.
  • Follow-up Method:  Review the student’s account on the WEB; however, you should keep in mind that all of the student’s charges may not be reflected on the WEB at a given time.
    If the total charges for a full-time load are less than the cost in the Schedule of Fees, it means that all of the student’s charges have not posted to his account yet. The student may be waiting to add a class or classes via cross registration.

    If questions remain after exhausting these resources, contact Student Accounts via phone (404/653-7768) or email, studentfinancialservices@morehouse.edu, for clarity.   Keep in mind that, during peak registration periods, telephone volume may prohibit the most expeditious response and email may produce a faster response.  Our email address is studentfinancialservices@morehouse.edu.

    Remitting payment in accordance with the cost in the Schedule of Fees assures that the student’s classes will not be dropped from the computer when classes are purged due to insufficient payment or failure to honor the College’s payment policy.

    The Schedule of Fees, a pre-bill, is mailed to all students and parents, usually between February and April preceding the school year.   IT IS THE FINANCIAL DOCUMENT TO USE TO DETERMIINE YOUR TOTAL EXPENSES FOR THE SEMESTER AND ACADEMIC YEAR.   Individual bills are not drastically different from the cost in the Schedule of Fees. Examples of extra charges are lab fees, late fees, class overload, and ID replacement.

  1. Why wasn’t I informed that there was an amount owing on my/my child’s account?

    The College has invested in technology to give students and parents immediate and direct access to the student’s account on a 24/7 timetable.  The student’s account may be reviewed on the WEB for individual charges and credits/anticipated credits, including payments and financial aid.  Individual charges are only valid for the charges and anticipated credits on the student’s account at the time of review or payment.  If a student adds classes, housing or other charges subsequent to review or payment, a new legitimate balance will be reflected on the student’s account or the balance could change.  If payment is made in accordance with the Schedule of Fees and the student’s anticipated enrollment status, underpayment can be avoided.
         
    Review the student’s individual account on the WEB using the student’s TigerNet user name and Morehouse Personal Identification Number (PIN).and follow the (click here) electronic payment instructions to remit payment.   Only the student knows his user name and PIN.

    Important Note:  The accuracy of the financial information on the student’s account on the WEB is contingent upon the student’s full cooperation and adherence to College advisement, registration, and payment deadlines.   The student’s balance will change as he adds classes or charges other financial services to his account, such as a book account, parking permit, or an off-campus meal plan.

  2. Why was I charged a late fee? 

    Any student who fails to honor the College’s payment policy by the end of the grace period for the due date is assessed the late fee automatically. The late fee is effective at the close of business on the day before the first day of class each semester.  Final payment due dates for the fall and spring semesters are July 31, or the last business day in July, and January 2, or the first business day after the first day of the new year, respectively.

  3. What and when is the grace period?

    The grace period represents the extra days the College allows the customer to comply with its payment policy after the final payment due date has expired.  The grace period for each semester runs from the final payment due date until the close of business on the day before the first day of class for the semester.  For the fall semester, the grace period is about 20 to 25 days.   The grace period for the spring semester is shorter – presumably funding is in place for the spring semester – about 8 to 10 days.

  4. Why was I charged a damage/breakage fee? 

    Each student who resides on campus must pay a one-time damage/breakage fee.  The fee is held in escrow, much like a rent deposit, and is used to cover any unexpected damages to housing facilities, i.e., furniture or other non-wear/tear damages to room or building, etc.  With written confirmation from the Housing Office that the student has vacated campus facilities, the fee is refunded to the student or applied to his current expenses.

  5. Can you explain the charges on my/my child’s account?

    Charges are mathematical and the cost is reflected in the Schedule of Fees.  All students are charged tuition and the appropriate fees.   Charges vary due to the student’s enrollment as a part-time, full-time, or overload student, laboratory fees associated with a class load, or other charges that the student may cause to be assessed to his account.   Review the Schedule of Fees and compare it to your student account to determine the reason for your charges.  If you feel a charge is in error, contact the department responsible for the charge within 30 days of recognition of the alleged error.   If warranted, the charge(s) will be rescinded.

    Type of Charge Contact Telephone
    Tuition Records & Registration 404/681-6504
    Room & Board Housing and Residential Life 404/215-2634
    Reversal of Financial Aid Office of Student Financial Aid 404/215-2638
    Off-Campus Meal Plan Student Financial Services 404/653-7768
    Late Fees Student Financial Services 404/215-2654
    Other Minor Charges Student Financial Services 404/215-2654

  6. Can I receive credit for outside grants and scholarships before the money arrives? 

    Yes, in most cases, but first you must submit copies of all award and scholarship letters to the Office of Financial Aid.  They may be able to place them in the computer in the “accepted” status and incorporate them into the student’s overall award.   Copies of letters for awards or scholarships that cannot be placed in the “accepted” status by the Office of Financial Aid should be submitted to the Office of Student Accounts for credit consideration.  If the donor agency or organization is known to the College as a reliable and reputable financial source, credit for the value of the award or scholarship may be extended to the student’s account on a semester basis.

    Important Note:   The scholarship or award letter must be on agency or organization letterhead, have a contact person and telephone number, specify the award amount and the award period, and indicate that the award is to be mailed directly to Morehouse College.

 
100% PAYMENT POLICY

  1. What should I do to be sure that I have complied with the College’s100% payment policy?

    You should establish an annual financial plan with the College.  An annual financial plan must cover 100% of the base cost for the academic year and be recorded in the College’s computer system.   It may be composed of cash payments directly to the College, approved financial aid, and/or a payment plan.  You may also satisfy one hundred percent (100%) of the cost with cash and/or approved financial aid.  Exception:  The acceptance fee (currently$588) should be paid with cash, money order or cashier’s check.  Credit card and debit cards may also satisfy this fee.

  2. How does a designated payment plan operate under the 100% payment policy?

    The College extends credit to the student’s account for the value of the payment plan budget until the money arrives at the College.  The money that the College expects to receive from the plan for each semester is entered in the College’s computer, and the College extends credit to the student’s account for value of future payments from the budget plan, deferring the amount of cash and financial aid required to officially enroll until the money from the payment plan is remitted to the College each semester.   Credit for future payments from the budget plan is contingent upon the plan participant keeping the installments current.

  3. How does financial aid work under the 100% payment policy? 

    The College extends credit to the student’ account for the value of his approved financial aid for each semester until the aid is remitted to the student’s account. The student and parent are responsible for covering any remaining balance for the semester with cash and/or a designated payment plan.

  4. What if my institutional scholarship and other financial aid awards are not processed in time for me to meet the payment deadline? 

    The student is responsible for completing all financial aid and academic processes in a timely manner so that his aid may be finalized before the payment grace period expires.  If a student thinks that an administrative department contributed to his failure to meet payment deadlines, e-mail the concern to the Office of Financial at financialaid@morehouse.edu or the Office of Student Financial Services at studentfinancialservices@morehouse.edu.

 

PAYMENT PLAN

  1. How can I set up a payment plan with the College? 

    The College has designated Higher Education Services (HES) to handle payments on its behalf.  The parent and/or student may establish a payment plan.   Plans must be established by the last business day in July (July 31st this year) preceding the academic school year.  Mid-year plans are not available.  Apply on line or via telephone as noted below:


www.highereducationservices.org

or
Telephone:  1-800-422-0010
                                   

  1. Once I establish a payment plan, have I complied with the College’s 100 percent payment policy?

    Not necessarily and, in many instances, no.  Budgets for payment plans have a ceiling set by the College.  When a combination of the student’s financial aid, cash payments, and the payment plan budget for the term does not cover the student’s total cost or the student’s budget for the payment plan exceeds the limit set by the College, the student has not complied with the College’s 100% payment policy.   Certain types of charges may not be included in the payment plan budget; they are the advance fees and the cost of an off-campus meal plan.   These charges are usually applicable to new students and students who elect single occupancy rooms in traditional residence halls.

  2. What amount of the direct or base cost (tuition, student fees, technology fees, campus room and board) can a payment plan cover?

    The maximum amount a payment plan is allowed to cover is approximately 54 to 59% of the cost for the 2013-2014 academic year.  The initial payment, lab fees, the cost of books, parking, off-campus meal plans, new student orientation, damage/breakage deposit, and mail box rental cannot be included in the budget for a payment plan.

    Important Note:  The payment plan agency is a consumer organization in the business for profit.   Their general financial policies allow customers to budget over the ceiling, but for registration purposes at Morehouse College, disregarding the budget ceiling may cause the student’s classes to drop from the computer when classes are purged for insufficient payment.

 

ACCOUNT REVIEW

  1. I do not understand my student account.  Who should I contact for an explanation?

    For further information, you may contact the Office of Student Accounts or Student Financial Services at 404-653-7768.  Specific questions can also be emailed to studentfinancialservices@morehouse.edu.

 

PAYMENT OPTIONS

  1. What are the acceptable forms of payment by the College?

    The College accepts certified or cashier’s checks, money orders, credit cards (MasterCard, VISA, American Express, and Discover), debit cards affiliated with major banks, bank wire transfers, cash (do not mail cash), approved/accepted financial aid, and personal checks.

  2. Are online payments accepted?

    Yes.  You may remit electronic payments via personal check, credit card and debit/check card in the convenience of your home, office, or from anywhere in the world.   Electronic payments can only be made after the College grants the student access to a user name and PIN number.